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We have listed below some of the more frequent questions we find that our customers ask us. However, we do welcome you questions, so if the answer is not below, and there is something you would like to know, then please do not hesitate to contact us via our Contact Form.

Are the items on your Sloops website genuine?

You will be surprised how many times we are asked this. Yes, all items that we sell are completely genuine items, and NOT copies, The branded items, have been purchased by us at a massive discount, usually because the brand owners has too much stock, they are changing packaging, or are simply overstocked.

How can you sell at such low prices?

When branded items are "cleared" through us, the brand owners have requested for these items to be sold quickly. Having purchased them at a low price we can offer them for sale at "greatly reduced prices". These prices are far lower than you would normally find, to encourage them to sell quickly.

Will you get items previously purchased back in stock again?

On clearance items the simple answer is "no", once they are sold then that is it.

How long until my order is sent to me?

All items listed on our website are "in stock", so if ordered before 12 noon they will be shipped out that day. Orders received after that time, will be shipped on the next working day. Orders received after 12 noon on Friday, or on Saturday or Sunday are shipped by us on the next working day.

Do you sell your products on eBay or Amazon?

Yes, we have Sloops stores on both eBay and Amazon, with Amazon delivering out a lot of our items for us because they too hold our stock in their warehouses both in the UK and throughout Europe.

Do you have any bulk order or quantity discounts?

Yes, certainly we do. Some items you will notice, like the Delilah Makeup range, we offer even larger savings given to you automatically simply by you increasing the quantity of you order to two instead of one. 

However, if you want to buy anything that we have listed on our site, in larger quantities than is shown, then please simply send your request to us via our Contact Form, stating the quantity required, and we will get right back to you with an extra discounted price.

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